Entrance of drain pipe is covered by freezer air duct, you need to disassemble freezer air duct and remove evaporator to check it.

Remove all freezer drawers.

Remove all glass shelves.

Remove the 3 screw covers.

Remove the 3 screws.

Pull air duct out.

Disconnect the terminal of fan motor.

Remove the air duct.

Check if drain pipe is blocked with ice or foam.

Drain pipe is blocked with foam.

Use metal rod with tip head to smash foam in drain pipe.

Drain pipe is blocked with ice.

Blow hot air to melt the ice, and then add a heat- conducting wire between defrost heater and drain hole.

Make sure the sealing sponges are in good condition.

When reinstalling the air duct, fasten the wires to avoid crushing with air duct.

Install the top side first when installing the air duct.

After pushing air duct into place, you should hear a clicking sound. If not, repeat again.

Check to see if there is
a wide gap between air duct and cabinet. If there is, reinstall air duct.